FareCompare.com presides over a kingdom of sophisticated software that searches out fares and destinations at a billion combinations per query - while keeping track of 500 airlines serving more than 270,000 rv travel trailer markets around the globe.
As time permits I will be selecting questions from the Ask Rick Blog Post (in the comments section) and providing rv travel trailer some advice. Be sure on all questions to include departure, destination, airline, time frame (as they apply).
I just discovered the Aloha flight I booked from Maui to Sacramento has a stop. We will be traveling with my daughter who will be 22 months at the time and I really need a non-stop. I contacted Alohas reservations and the would allow me to change the flight for a $125 fee plus any increase in the ticket cost. When I looked online the return flight available was actually about $5 less than what I originally paid, not the $86 increase they quoted me. Is there any way to get them to waive the $125 and get the lower priced airfare?
I wasn t familiar with the non-stop from Maui (Kahului, Airport Code: OGG) to Sacramento (Airport Code: SMF), a quick check on Farecompare.com flight schedules shows the flight and the list of airfare prices on this route .
As background, airline change fees are governed by a rule on the airfare called oddly enough Penalties and to some degree requirements in the Aloha contract of carriage and other applicable reservation fee policies (like charges for making a phone call to an airlines reservation agent).
NOTE Itineraries may be rebooked provided a passengers cancels the ticketed flight reservation prior to ticketed departure time. If not then rebooking is not permitted and ticket has no value. All travel must be completed within one year from the original rv travel trailer ticket issue date.
Take a screen capture (Ctl-Alt-PrtScrn, paste it in MSPaint and save as JPEG) of the $5 less flight leg you found on the web and attach it to the note (explaining the phone quote was $86 higher and not $5 as shown).
The only other recourse that I have seen work in the past is when you have purchased your airline ticket through a travel agent that does a lot of business with Aloha Airlines. In this case it would not be unusual for the agency to ask for a waiver and get a favorable result.
rv travel trailer I will speaking more about Drop in Airline Ticket Price Refunds in a follow-up soon, in all cases these refunds (if there are any on a particular airline) are limited to price drops on the same flight. In this case it wouldn t apply because you are changing a connecting flight in Santa Ana (John Wayne Airport) to a non-stop.
My significant other purchased a ticket for me on American from LA to DC for $506. The very next day the price dropped rv travel trailer on their website to $408. I immediately called American and was rudely told that I could change to the lower fare, but would have to pay the $100 change fee and since the price would be higher, I would owe them an additional $2. She then proceeded to tell me that no business gives refunds or vouchers for a drop in price, in which case I sited two examples that did. I faxed American rv travel trailer s Customer Relations with all the information, my conversation with their telephone ticket rv travel trailer agent, and a copy of the paid receipt and the website price. I also pointed out that the person who payed for the ticket was an American Elite Platinum, with over 1.5 million miles, and he was not happy. I explained we did not want a refund, but a credit rv travel trailer voucher. In our opinion, that would make for good customer relations and we d be using it to fly on another American flight. I was denied. I then resent everything through the mail to the manager of Customer Relations and was denied again. Needless to say, we ve been flying American rv travel trailer a lot less these days.
Personally, I think it s highway robbery (or would that be runway robbery? ) to charge someone $100 to change a ticket well in advance of the departure date. For heaven sake, it s usually done these days by the traveler him/herself online, with no airline interaction. The traveler has consumed no customer service manpower and the airline rv travel trailer still has plenty of time to resell that seat and with popular flights/times, there may be a queue of people waiting for that seat! Why are we charged this horrendous restocking fee?
Kudos to Southwest Airlines for their customer-friendly change policies. I now fly Southwest whenever possible. rv travel trailer They seem to understand that situations change in their customer s lives that require them to adjust travel plans. The other airlines should take note. I believe that s one of the reasons Southwest is doing so well financially while many of the big traditional airlines are struggling to survive. It s called, and I ll say this for you slowly so you can understand, c-u-s-t-o-m-er s-e-r-v-i-c-e.
I have been endlessly searching rv travel trailer for a hotel in Vegas on the strip for March 6, 2008 for four nights. I am taking my 2 daughters who are 19 and 22. They would like to stay at one of the more well-known hotels that has a workout room and also has a nice view of the strip. I know they would love The Venetian or Caesar s Palace.
I bought a ticket for a United flight a LONG time ago for my daughter and she was unable to use it. At the time of purchase I had been assured by United that the ticket was good indefinately toward another flight rv travel trailer with a change fee if she did not begin the travel. When she could not fly, they would not let ME use it, only her and again assured me that with a fee she could use it in the future. But once she could fly again, the ticket seller and the airline both refused to honor the completely unused ticket.
That said, I just unearthed the original documents again, and heard about you. So I figured I d ask- if they sell you a ticket and say it can be used any time in the future how can that future then be ended 2 years? GRRRR. I called United and hit a wall (repeatedly). It s been forever, but maybe they would do it if I said the magic words? I know they d not do it for free, and need the originals rv travel trailer of everything- I actually have them- with notes from my calls!
I see I m not alone here I booked a flight for 6/25 to 7/2. Just wanted to change rv travel trailer the return date to 7/4 to give us more time with my family. I noticed on United s confirmation email there s a $100 fee to make changes. rv travel trailer Seemed a bit steep, but I decided to call for information. I spoke with a rep who told me the $100 fee applies to each passenger. I asked him to confirm the information about 3 times since there was a language barrier. Sure enough, $100 per person; with 3 passengers rv travel trailer an extra $300 just to change the return flight two days later. That s like adding an extra passenger! Today being 5/6, United has PLENTY of time to fill those seats. I would have been willing to pay the ridiculous $100 so I can spend more time with my family, but a $300 penalty is more accurately described rv travel trailer as a screw-you tax. I m torn between spending more time with my family and refusing rv travel trailer their fee just on principle. rv travel trailer I wish I knew a trick to get out of this. I even tried the idea of cancelling the return flight to look for a return flight with another airline, but they would charge me $445 to cancel the return flight!! rv travel trailer Totally unethical
This is such a rip off. My daughter in college just got her exam schedule for the Christmas holiday and she is able to come home almost a week before her scheduled (and purchased) flight rv travel trailer home. To change rv travel trailer the date of her flight, US Air is going to charge $175! almost 50% of the ticket charge. This is also the airline that charges for every checked bag and does not even offer water on the flights (without a charge). Ridiculous!
I know changing a ticket and getting socked a penalty is very frustrating, rv travel trailer but I have always been advised of the penalties upfront and had the option to purchase a more expensive (much more expensive) ticket that didn t have penalties.
I booked rv travel trailer tickets well in advance for a March 2009 trip. They have already sent me notice of a change in my flight last month, but now they just changed it yet again, from an afternoon flight home to a morning flight home- and this is now a problem as they have me flying home in the middle of my meeting that morning!
In response to Deb (post #10) I think it is simply a matter of customer service. If there are open seats on a flight and no additional expense is being incurred to the airline, why charge a customer $100+ to change a flight? I think most people would understand and happily pay a reasonable fee but $100 is clearly excessive. If airlines plan to charge so much for a simple change-of-flight request, they should be prepared to compensate travellers for delayed/cancelled flights.
A superb profit for Delta, Alaska and American Airlines. I bought a $147, $250 and $560 ticket and due to unforeseen circumstances had to cancel 48 hours later. Delta charge 150 for crediting the ticket so I would have to pay $3 if I ever used my now non existant credit, alaska charge $100 and American $150. I took under a minute rv travel trailer to cancel each one. I realise I knew the cost ahead of time but it is still appalling that the airlines have such disgustingly high cancellation charges. I wish that they had never emerged from bankruptcy.
My wife and I scheduled a trip to Hawaii on Hawaiian Air reservation made in January for October flight. rv travel trailer Hotel decided to close in October, so we switched to November. Hawiian wants $800 to change the dates 9 months in advance for reservations only 1 month old. The tickets cost $1382. I think that s an outrage.
I have tickets for DW and I on Delta in 9 weeks. We need to change DW s itinerary to go a week early to assist daughter with new baby (SIL just got orders he s being deployed in Iraq in just a couple rv travel trailer of weeks). Delta wants $150 change fee for a $300 ticket. Delta has changed our itinerary once already since we booked in Jan 09 and told us to live with their change or pay the $150 change fee or just lose the money. How is it they can change our itinerary without rec
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