For my transfer at HKG (BKK-HKG-LAX in F) I got a great escort. Met at the gate, had to go through s

Cathay Pacific s first class check-in is at the far end of the terminal, and they have an interesting setup, in a way similar to what s found at Andaz hotels. Instead of having traditional residence inns check-in counters, you approach the first class check-in area, where an agent welcomes you and walks you to a podium. They re by you as they check you in, and there s a screen which displays all your flight information.
The process took only a few minutes, and aside from the lounge is unfortunately the extent of Cathay Pacific s ground services in Hong Kong. There are no escorts to the lounge or gate, though Cathay Pacific has never really excelled when it comes to ground services.
Now, here s the thing The Wing first class lounge has been closed for a while now as it s being renovated, so they just have a temporary area partitioned off for first class passengers. However, you can find previous reviews of The Wing first class lounge here , here , and here . Cathay Pacific s other first class lounge, which was open, is called The Pier. However, it was at the far end of the terminal and didn t seem worth the walk to visit. Here s a previous review of The Pier first class lounge, though.
Anyway, back to this lounge. The first class portion of the lounge was surprisingly empty, and for the first hour we had the lounge to ourselves. There was a waitress roaming around offering drinks, I suppose to differentiate this lounge from the business class one.
IMHO, not only are the CX ground services absent, but for a flagship lounge, both CX F HKG lounges have been very disappointing to me in terms of their food offerings. That being said, they remain one of my favorite, if not favorite, carriers.
The lounge photos of the F seating residence inns area are post-renovation. I was at HKG last March soon after the first class section was closed. The temporary lounge was a partitioned-off area to the right of the upper-level check-in desk with very old-looking furniture. I don t know whether the area you were in is part of the new business lounge that has been temporarily repurposed or a completed portion of the new F lounge, but it s much nicer than what I saw.
I love CX, but my only annoyance with CX is the lack of any priority security or customs fast track. I am fine with a no frills ground service, but at bare minimum F passengers should be able to expedite through security/customs. When I transferred in HKG, I was stuck in transit security for 45 mins. Not fun. Customs is usually 20-30 minutes.
Does any airline/airport with a HLG-style transit process offer priority security for transit passengers? I don t recall seeing such lanes at HKG, NRT, or ICN. I also don t recall it at immigration for arriving pax. Of course, that s not to say it shouldn t exist
I thought there was priority security at FRA when transiting? I seem to recall when arriving at a B gate, and re-clearing to the B departure areas there was a line for First/Business passengers. Perhaps I m mis-remembering things though.
If flying Emirates through DXB T3 you pass through transit security and there is indeed a dedicated priority line for F/J pax. Additionally, if I remember correctly there is a priority residence inns line at transit security in LIM.
For my transfer at HKG (BKK-HKG-LAX in F) I got a great escort. Met at the gate, had to go through security again, and my wife didn t realize she had a pen knife in her purse (that cleared about 20 security checkpoints!!). It was a momento from her deceased uncle and meant a lot to her they wanted to confiscate residence inns it. Our CX escort took charge, had the knife checked in as luggage residence inns while we were in the lounge and came back to give us the claim check!
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