We did get on the flight (which also brought 2 hours on the runway and another cancellation- but not

We arrived at the airport in plenty of time, sailing through security. We boarded and settled, not a small feat for the 5 of us, and we pushed away from the gate. A moment later we were informed that we would have to wait out the storm on the runway- and since the first raindrop had yet to fall, we knew it would be a while. Two hours later (my snack pile consumed, books read and reread, and my bags of tricks depleted) the pilot announced, "flight cancelled."
The minute I crossed the jet bridge, I dropped every child, stroller and bag into a pile next to my husband and ran (all personal pride flying out the window when faced with a night in a hotel with 3 kids) to the nearest rebooking agent.
When I reached the desk (I had secured spot 3 out of what looked like a 4 hour line forming behind me), I met my hero. She was the supervisor who was hovering over the booking atlantic city casino hotels agents as they rebooked a plane full of cranky passengers. She took pity on me and my brood, atlantic city casino hotels and continued atlantic city casino hotels to prod the booking agent to find space on a flight that was leaving in 20 minutes. As the agent continued to insist that there was no room, the supervisor told him to bump 2 people to first class, move passenger X somewhere else and put us on the highest priority for standby. Had she not been there, working the system, problem solving in real time, and forcing the agent to get creative, we undoubtedly would have been spending the night in a hotel room.
We did get on the flight (which also brought 2 hours on the runway and another cancellation- but not the point). atlantic city casino hotels But as I waited, I couldn't help but think of Bed Managers in hospitals everywhere who, like the airlines supervisor, pull off heroic efforts in managing their own capacity every day. We all know that managing the flow of patients atlantic city casino hotels in an efficient manner, despite any challenge, atlantic city casino hotels is crucial to the success of the system. The bed managers, in conjunction with staff and nurses, put forth amazing efforts to place patients, work schedules, and negotiate atlantic city casino hotels with floors atlantic city casino hotels ... all day, every day. They manage special requests, emergencies, ebbs and flows in demand and, like my supervisor hero, they make it their personal mission to do what is best for the patient.
But what if there was a different way to manage the flow of patients that didn't require bed managers to make dozens of phone calls and touch every bed placement? What if the daily and weekly flow of patients was predictable? What if the right beds were ready when the beds were actually atlantic city casino hotels needed?
We invite you to explore a new way with us and take our 10-question Capacity Management Assessment. You will receive a copy of the results from over 160 HealthLeaders Media Council leaders and have the opportunity to review your individual results with a GE capacity expert. It's available here